Terms & Conditions

Terms & Conditions

PRICING

All prices are subject to change without notice. Though we attempt to establish pricing through Dec. 31st, circumstances may arise that would dictate a change. We make every effort to create an error-free catalog and website. In the event of a misprint, we reserve the right to correct the error to reflect actual pricing or merchandise. Different styles and colors cannot be mixed for price breaks. To lock a price for 30 days, please ask for a written bid. Re-order prices are based on that order alone, not a combined quantity total.

SHIPPING

All school orders in the continental United States are shipped UPS Ground at no charge to the customer. Any orders that require 1st or 2nd Day Air are paid by the customer (guaranteed shipping). All school orders must be shipped to the school. Any order shipped to a home must be prepaid. If a package is missing, please notify us immediately so we can track it for you. After a shipment is picked up by UPS, they control delivery timelines. We cannot be held responsible for late packages.

CANCELLATION OF ORDER

Orders you submit online may not be cancelled online immediately. Online orders may be cancelled by contacting customer service. Orders with a status of “Processing” may not be cancelled. Order status can be checked online by logging into your account.

RETURNED ORDERS/DEFECTS

All orders are double checked and a slip is placed on the outside of every bag. If you feel you have any discrepancies on your order, please let us know within 3 business days. All decorated items are considered custom and cannot be returned for credit if there is no defect!

SUPPLIED GARMENTS

Uniform Gallery will print supplied garments, but will not accept responsibility for replacement if damaged.

SUBSTITUTIONS

Uniform Gallery reserves the right to replace a garment when needed with a product of the same quality or better. If you want a specific brand, you must state that at the time of ordering.

PRINTING

All printing is 100% guaranteed. Average production time on in-stock garments is 3-5 days. Inform us of your deadline at the time of ordering, and we will work with you to meet it. No extra charge for rush orders! A $10.00 ink change fee will be charged if ink color is changed due to multiple garment colors. If shirt size is a concern, call for samples. We will not take garments back once they are screen printed or embroidered. Samples will be billed to your credit card.

ARTWORK

If you would like to see your design prior to printing, we will email you a proof. Three revisions are allowed per design before additional charges are assessed. Once a design is printed on a shirt, it cannot be changed. Artwork faxed to us is not camera-ready. Art for approval will not be processed unless an order is placed. If a design is sent for approval and never used, you will be billed based on $40.00 per hour. Please call for quotes on custom artwork. There is no extra charge to use your specific school mascot. A printed design will be kept on file for two years past the last order date.

SCREEN PRINTING

There is a one-time design usage fee of ($15.00 per color) for screen printed designs. Any time stock designs are not used it is considered a custom design. Custom designs will have additional art charges based upon ($60.00 per hour or $25.00 minimum). Please send or email your custom design to (sales@theuniformgallery.com) for a price quote. Your design is kept on file for two years.

EMBROIDERY

There is a one-time design usage fee of ($25.00 per color) for each embroidered stock design used. Any time stock designs are not used it is considered a custom design. Custom designs will have additional art charges based upon the complexity of the design. Please send or email your custom design to (sales@theuniformgallery.com) for a price quote. Your design is kept on file for two years.

APPLIQUE

There is a one time design usage fee of ($50.00 per color) for each applique stock design used. Any time stock designs are not used it is considered a custom design. Custom designs will have additional art charges based upon the complexity of the design. Please send or email your custom design to (sales@theuniformgallery.com) for a price quote. Your design is kept on file for two years. All stock “Applique” designs are full size. 6 piece minimum order. Order 75 or more and receive FREE set up (design usage fee) on stock designs. Allow 2-3 weeks delivery. Custom designs also available.

BILLING

ALL ORDERS MUST BE PRE-PAID UNLESS AUTHORIZED. Purchase orders are not accepted as prepayment. Normal billing period is 30 days. Interest will apply after 30 days. (24% per month).

WASHING CONDITIONS

To make the print and embroidery last longer, do not wash with bleach. Keep garments out of dryer. EXTREME DRYER HEAT WILL MELT INK. For best results, turn garments inside out before washing to prevent damage of the garments imprint by the washer.

LEGAL STATEMENT

All designs on our website are copyrighted materials owned by Uniform Gallery. Copying or reproducing Uniform Gallery's art is prohibited by law. Any unauthorized use is subject to prosecution.